


Other projects in Independent Living
Compass
DAPS
DASS
Family Intervention
Floating Support
Gypsies and Travellers
Hartlepool Drug & Alcohol Service
HELP
Housing Support
Mental Health
Service User Engagement
STEP2
STEPS
Tess Valley ISSP
More Information
How We Can Help
Stories
Frequently Asked Questions
Independent Living
Office Suite B, St John’s Business Centre, Meadowfield, Durham, DH7 8TZ
Tel: 0191 - 378 3718
Compass
DAPS
DASS
Family Intervention
Floating Support
Gypsies and Travellers
Hartlepool Drug & Alcohol Service
HELP
Housing Support
Mental Health
Service User Engagement
STEP2
STEPS
Tess Valley ISSP
More Information
How We Can Help
Stories
Frequently Asked Questions
Office Suite B, St John’s Business Centre, Meadowfield, Durham, DH7 8TZ
Tel: 0191 - 378 3718

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] Frequently Asked Questions (FAQ)
Below is a list of answers to common questions we receive on a daily basis on issues surrounding housing support and the service we provide.
Homelessness
This is when there is nowhere that you and your family can stay or you no longer have a legal right to stay in your home for example your landlord has obtained an order from the courts to evict you.
Or, you have somewhere to live but cannot access it for example your landlord has illegally evicted you. It is not reasonable for you to continue living in your home. That could be because of its condition or something else, which might make it dangerous for you to live there.
If any of the above applies to you we can help you.
Priority Accommodation Needs
You are a priority need when...
You are responsible for dependent children (usually those under 16, or under 19 if they are in full-time education or are unable to support themselves).
You, or someone you live with, are pregnant. You are homeless as a result of a flood, fire or other disaster.
You are 'vulnerable' (See 'Am I vulnerable' below). In England you are also in priority need if... You are 16 or 17 years old, unless social services is responsible for you. You are 18 - 20 and used to be in care (unless you are a student in full-time higher r further education, whose accommodation is not available durinig the holidays, in which case social services has to help you).
I Need Accommodation For Tonight
If the council can't help you, you may be able to get emergency accommodation from one of the options listed below. However, in many areas there is not enough emergency housing available so it can be difficult to get in. You are more likely to get a place if DART or the local council arranges it for you. DART have an FREE telephone helpline - 0800 7312072.
Below is a list of answers to common questions we receive on a daily basis on issues surrounding housing support and the service we provide.
Homelessness
This is when there is nowhere that you and your family can stay or you no longer have a legal right to stay in your home for example your landlord has obtained an order from the courts to evict you.
Or, you have somewhere to live but cannot access it for example your landlord has illegally evicted you. It is not reasonable for you to continue living in your home. That could be because of its condition or something else, which might make it dangerous for you to live there.
If any of the above applies to you we can help you.
Priority Accommodation Needs
You are a priority need when...
You are responsible for dependent children (usually those under 16, or under 19 if they are in full-time education or are unable to support themselves).
You, or someone you live with, are pregnant. You are homeless as a result of a flood, fire or other disaster.
You are 'vulnerable' (See 'Am I vulnerable' below). In England you are also in priority need if... You are 16 or 17 years old, unless social services is responsible for you. You are 18 - 20 and used to be in care (unless you are a student in full-time higher r further education, whose accommodation is not available durinig the holidays, in which case social services has to help you).
I Need Accommodation For Tonight
If the council can't help you, you may be able to get emergency accommodation from one of the options listed below. However, in many areas there is not enough emergency housing available so it can be difficult to get in. You are more likely to get a place if DART or the local council arranges it for you. DART have an FREE telephone helpline - 0800 7312072.




